Last updated on November 22, 2024

Shipping Methods and Options

  • Shipping Methods: We offer various shipping methods, including standard shipping, express shipping, and same-day shipping.
  • Delivery Timeframes: Estimated delivery time ranges from 1-10 business days (Monday through Friday, excluding US public holidays, using the GMT-5 time zone) to selected locations. Delivery only within the United States. For orders outside the United States.
  • Shipping Carriers: We partner with reputable carriers such as UPS, FedEx, DHL… to ensure your order is safely delivered to you.

Shipping Costs

  • Shipping Rates: Shipping costs are calculated based on the shipping method you choose. Some special services, such as signature confirmation or shipping insurance, may incur additional fees.
  • Free Shipping: We offer free shipping for orders that meet specific conditions, such as a minimum order value or delivery to certain regions.

Order Processing Time

  • Order Processing: Order processing time ranges from 0-3 business days (Monday through Friday, excluding US public holidays, using the GMT-5 time zone), including packaging, preparing the items, and payment verification.
  • Cut-off Times: For same-day shipping, please place your order before the cut-off time specified on the order page. Orders placed after 4 PM (GMT -5) will be processed on the next business day.

Geographic Limitations

  • Shipping Areas: We ship domestically and internationally. However, there are some areas or countries where shipping may not be available.
  • Shipping Restrictions: We do not support shipping to PO Boxes, APO/FPO addresses, or other non-standard locations.

Delivery Issues

  • Tracking Orders: You can track your order using the tracking number and tracking link provided once your order has been shipped.
  • Lost or Damaged Shipments: If your order is lost or damaged during transit, please contact us for assistance with a replacement or refund.
  • Missed Deliveries: In case of missed deliveries, we will contact you to arrange a redelivery or return the items if necessary.

International Shipping

  • Customs and Import Taxes: Customers are responsible for customs duties, taxes, and any additional charges for international shipments.
  • Delivery Times: International delivery times may be affected by customs processing, resulting in longer delivery times than expected.

Changes to Shipping Policy

  • Policy Updates: We reserve the right to change our shipping and delivery policies. Any changes will be posted on our website.

Contact Information

If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our product.

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